Welcome to Car Hire Dunstable. These Terms of Service outline the guidelines for using our website carhiredunstable.co.uk and our vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement that you will receive at the time of booking confirmation or vehicle pickup. This document outlines the specific terms, conditions, insurance information, charges, and your responsibilities related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle, drivers must be at least 21 years old, although age restrictions may vary based on the vehicle type. Additional fees may apply for drivers under 25. A valid driving licence suitable for the vehicle category is required, along with identification and proof of address. Payment information and a security deposit must also be provided, along with any other conditions outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by phone, or at our Dunstable office. A deposit may be necessary to confirm your booking. Full payment along with a security deposit is usually required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure processing through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Dunstable, it is your responsibility to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be completed and signed to document this assessment. You are expected to return the vehicle in the same condition as it was received, taking into account normal wear and tear. Any new damage will be evaluated and charged accordingly. The vehicle should be returned with the fuel level matching that at collection; refueling charges will be applied for any discrepancies. Late returns may incur additional fees, so please notify us promptly if you anticipate a delay. You will be liable for any parking fines, traffic violations, or other charges incurred during your rental period, in addition to an administration fee.
5. Coverage and Responsibility
- All car rentals come with basic third-party insurance included. For comprehensive details on coverage and excess amounts, please refer to the Rental Agreement. Additional insurance options may be offered to help minimize your financial liability. It is advisable to examine these options closely. You remain liable for any damage or loss up to the insurance excess, unless additional coverage is acquired. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice provided. For precise information, refer to your booking confirmation or Rental Agreement. Please be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited Uses of Your Vehicle
- Use of the vehicle for illegal activities is prohibited, as is participation in racing, rallying, off-roading, or any dangerous maneuvers. Transporting hazardous materials or sub-letting the vehicle to others is also not allowed. Driving under the influence of alcohol or drugs, exceeding passenger or weight limits, and operating the vehicle outside agreed geographical boundaries without permission are strictly forbidden.
Breach of these terms may lead to rental termination and extra fees.
Limitation of Liability in Dunstable
To the fullest extent allowed under English and Welsh law, Car Hire Dunstable will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for claims will not exceed the rental amount paid in the past 12 months. This exclusion does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.
10. Modifications to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are published on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Dunstable Car Hire Services
Riverside Way, Dunstable LU5 5BS, UK
Contact Number::
441727400136