Rental Terms
All vehicle rentals in Dunstable are governed by a comprehensive Rental Agreement provided at the time of booking confirmation or vehicle pick-up. This agreement outlines the specific terms, conditions, insurance coverage, charges, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To hire a vehicle in Dunstable, drivers must be a minimum of 21 years old, though age restrictions may differ depending on the vehicle type, with potential extra fees for those under 25. A valid, full driving licence pertinent to the vehicle category is required, held for the duration specified in the Rental Agreement. Valid identification and proof of current address must be presented, along with payment information and a security deposit. Any further requirements outlined in the Rental Agreement must also be met.
3. Reservations and Payments
- Reservations can be completed via our website, over the phone, or directly at our Dunstable office. A deposit may be necessary to confirm your booking. Full payment and a security deposit are generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT as applicable. We accept major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Dunstable, a thorough inspection is required. Any pre-existing damage must be reported immediately, and a vehicle condition report will be completed and signed by both parties. It is important to return the vehicle in the same state as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and may result in additional charges. The vehicle should be returned with the same fuel level; otherwise, refueling charges will apply. If you anticipate returning the vehicle late, please notify us as soon as possible, as late returns may incur extra fees. You will be responsible for any parking fines, traffic violations, or charges that occur during the rental period, along with an administration fee.
Insurance and Liability Details
- All rentals come with basic third-party insurance included. You can find comprehensive details and excess amounts outlined in your Rental Agreement. Additional insurance options may be offered to minimize your financial liability. It is advisable to review these options thoroughly. You will be accountable for any damage or loss up to the insurance excess, unless you have opted for additional coverage. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of existing insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For specific information, please consult your booking confirmation or Rental Agreement. Late cancellations or failure to show up may incur additional charges.
Prohibited Activities
Prohibited vehicle uses:
- The vehicle must not be used for any unlawful activities or purposes. This includes racing, rallying, off-roading, or other dangerous driving practices. Transporting hazardous materials is prohibited. Sub-letting the vehicle or allowing unauthorized drivers is not permitted. Operating the vehicle under the influence of alcohol or drugs is strictly forbidden. Use of the vehicle must align with its intended purpose, and passengers or cargo must not exceed the specified limits. Driving outside the agreed geographical boundaries requires prior authorization.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Dunstable will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claim is limited to the amount you paid for the rental in the last 12 months. This limitation does not apply to liability arising from negligence resulting in death or personal injury, or to cases of fraud.
9. Local Regulations
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the English and Welsh courts.
Updates to Terms
We may update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Dunstable Contact Details
For inquiries regarding these Terms, please reach out to us:
Dunstable Car Hire Services
Riverside Way, Dunstable LU6 3JX, UK
Contact Number::
441727400136
Contact Us via Email:
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